Our client is a world-leading energy company specialising in the exploration and production of oil and gas. We have worked with this client since 2020, providing staffing support for many of their projects, including their engagement in the Ichthys Phase 2 project at the McDermott Yard in Batam, Indonesia. This project involves the fabrication of the compression module and the expansion of subsea facilities, for which we provided recruitment support.
The Client's Hiring Challenge
Our client does not have a presence in Batam, as establishing a local business entity is a lengthy and complex process. To support their employees during their assignments in Batam, they required assistance from a third-party provider specialising in work permit and business visa applications, payroll management, accommodation, and other ad-hoc services. To manage the project effectively, the client sought the local expertise of NES Fircroft to assist with these matters.
We know how to find and support contracted talent quickly and compliantly, making us an advantageous partner for the client’s project.
Our Recruitment Solution
We have been operating in Indonesia since 2008, providing staffing services to various projects across the region, including Jakarta, Sorong, and Batam. During this time, our dedicated recruitment consultants have built a wealth of knowledge regarding the operational landscape in-country and deep local talent pools.
We proactively engaged with suitable expatriate candidates to ensure they had a seamless onboarding experience. Our support encompassed:
- Employer of Record Services – We prioritised full compliance, ensuring that each assigned expatriate met all relevant tax and legal requirements to adhere to local payroll regulations.
- Coordinating Immigration Escort Services – Assisted with IMEI registration for mobile devices and advised on local tax and statutory obligations.
- Managing Travel Arrangements – We provided travel arrangements for employees who had completed onboarding and training in Perth.
- Conducting Weekly Global Mobility Meetings – This allowed us to review updates and coordinate progress in managing immigration formalities.
- Arranging Medical Check-Up Appointments – We arranged medical check-up appointments for all new hires before they began onboarding to ensure they were ready to work.
The Results of Our Support
We’ve established a strong relationship with our client, who appreciates our efficient processes and clear communication during service delivery.
NES Fircroft in Batam remains the exclusive supplier for our client at their local fabrication yards. To date, we have:
- Successfully mobilised over 35 expatriate workers.
- Sourced and mobilised 15 local contractors.
- Obtained 12 dependent visas and arranged schooling for dependents.
- Facilitated the issue of 120+ business visas, with a 100% completion rate.
We now manage more than 20 residential properties for the client, including hotels, long-stay apartments, villas, and transportation services.